Dear Heidi,
My family and I would like to thank you and the foundation for the wonderful weekend getaway given to us. There are no words to thank you enough for this trip. We were able to forget about Manny’s illness and enjoy our precious family time. We also would like to thank the companies that made this possible for our family, they were very generous and their staff was great.
When I heard about the foundation and all the wonderful stories from other families that are going through the same thing as ours, I decided to apply for The WOW Experience without any expectations. I was surprised to receive the call from you so quickly! When you asked what my husband would like to do, all that came to mind was Orlando. He is a kid at heart and our vacations are mostly spent at the theme parks. He had wanted to go to Universal Studios, but had not been able to because of the high cost of his treatments. When you called me back with the arrangements, he was ecstatic! He couldn’t wait to leave.
The Renaissance Hotel Orlando was amazing! Everyone went out of their way to make us feel right at home. We were pleasantly surprised to find out that we had two rooms, the kids were thrilled! All our needs were well taken care of. A great big thank you to all the staff and especially to the waiters at the Tradewinds Restaurant.
Universal Studios was out of this world, we were given the VIP treatment. When we received the tickets to both parks, we also got the GOLDEN TICKET, at least this is what Manny called the special needs pass. We were escorted on every one of the rides from the entrance directly to the ride, with no wait time! Yes, this was indeed a golden ticket! Manny tires very fast and not having to wait in line in the hot sun was wonderful and so helpful for him. He was able to truly enjoy a full day at the parks. The staff at each of the rides was great and very caring; it was a great experience.
We also got to go to SeaWorld, which was a surprise addition to our trip. We loved it! The last time we were there we were not able to experience the whole park because of the weather. This time around we really enjoyed it, especially all the shows.
Words cannot express the gratitude we have for all you did, the time you took to plan every detail of our trip, and for taking such great care of us. Thank you from the bottom of our hearts for a truly unforgettable experience!
The Valdes Family