Thank you. Thank you, thank you for the most awesome once in a life time trip to Hollywood! Guest services everywhere we went was AAA+.
John, I would like to start with giving you our most heart-felt thanks and deepest appreciation for the ingenious idea of taking a thought and a dream and making dreams come true for us and so many other people (families). We will be eternally grateful to you and your wife for co-founding the Jack & Jill Foundation and continually striving to provide the absolute best holiday experiences during the most crucial stages of cancer survival.
Heidi, we can’t thank you enough for putting together an awesome package complete with top of the line service everywhere we went. We appreciate you working tirelessly beyond the last minute to continually ensure that we were in good hands, having a good time and adding more surprises to our already awesome dream package. As I’ve told you before, you are an angel!
Next, we would like to thank Southwest Airlines for an efficient and timely flight to and fro. The flight attendants and pilots were very professional, kind, courteous, informative and even funny at times when conveying information to passengers. I can see now why Southwest has grown so quickly and is a preferred airline for passengers of all types. The views from our seats were spectacular. I shot great pictures on the return flight. Thank you again for your generosity in providing us with airline tickets to start and finish a dream vacation.
Our next heartfelt thanks and applause goes to Bruce Gorelick, GM, Stephanie Van Ostrander, Sr. Event Manager, and Kendall of the Renaissance Hollywood Hotel & Spa. From the moment we arrived to the time were enjoying our last meal, you all were fantastic! I don’t know if I can even list all of the WOW moments but I’ll try: Greeting us as we arrived with our driver from the airport, escorting us to the most spectacular, awesome, luxurious penthouse suite we could never have imagined, putting our name on a star under the beautiful lights, the expansive welcome package (spread) that awaited us upon arrival and each day we were there, (You out did yourselves with all of the snacks and treats. We especially enjoyed the cheese & fruit trays each day.) We asked and you gave even more. My personal favorite was the last night that we were their, upon our return from the AMA’s, you had waiting for us a spread that included my favorite treat – chocolate covered strawberries. Adding to that a personal touch of keepsakes – the LA Dodgers ball cap for Christian personalized and a copy of “Hollywood Then and Now”. Another of my personal most enjoyable moments was 1) Heidi calling me and asking if I would like to pick out a spa package and 2) actually being able to enjoy the entire nearly 3 hour heavenly experience. Michelle gave me the most wonderfully relaxing facial and Eve (WOW!) gave me the absolute best body massage I have ever had. After the flight out and all of the pinned-up anxiety anticipating what was to come, the spa package was the medicine I needed to help me relax and enjoy the rest of the ride. Thank you Michelle and Eve for attending to my every need and want at SpaLuce (providing me with more fruits, nuts, tea, sugar and water to selecting items that I could take home to continue living the experience of the spa). Thank you Stephanie for offering what you already knew would be a luxuriously unforgettable experience, and for checking on us during our stay and allowing me to check in with you while you were away from work. Bruce your staff is tops in our book! They are a testament to your professional talents, hard work and dedication to providing the best customer service available. Give yourselves a generous pat on the back.
We would also like to thank the housekeeping staff for their attention to detail during our stay and their smiles and greetings along the way. Thank you to the Twist chefs, servers and wait staff. We enjoyed the wide selection of delectable foods available and the service that was provided while dining in the restaurant as well as the timely room service. The room service personnel were especially attentive to our needs and wants. Kudos to you!
A special thanks also goes to the A List Limousine and Transportation Service. Eli Gabay, thanks for your timely professional and courteous service. Marvin Vick, thank you for your timely, professional and courteous service as well. We appreciate your pointing out points of interest, delightful conversation to and fro and, giving good direction as to how we should navigate L.A. traffic.
Toni Riccio of Elite Adventure Tours, we can’t say thank you enough for providing us with the most unforgettable spectacular views on our tour in and around Hollywood. You were full of surprises from the moment we first spoke. You certainly did not disappoint. Including Micah and his purely delightful magic performance as part of the services you provided to us was a real treat. Including Christian as a co-performer was even more special. I don’t know how you knew that Christian would get such a kick out of meeting a magician, having a personal performance done especially for his (and our) enjoyment and actually being a part of the performance. Micah was a very welcomed surprise to us all. Our hats are off to you.
A huge thank you also goes out to Universal Studios for the first class “front of the line” tickets and passes. We thoroughly enjoyed the tours, shows, performances, rides and tasty treats while at the park. We had a blast!
Additionally, the piece de resistance, The American Music Awards. Thank you, thank you, thank you Dick Clark Productions. The seats were excellent, the entertainment was fabulous, and the once in a lifetime opportunity to be a part of it all was irreplaceable. Some of our favorite entertainers were performing and that was the icing on the cake.
Thank you in advance Kodak Eastman for providing us with a keepsake album of our pictures and video. These photos will be treasured by our family, friends and healthcare providers for years to come. Cindy Tinker you were the catalyst that made this chain reaction come to fruition. We love you and thank you for knowing just what to do.
I know there are other providers that we didn’t have personal contact with who also collaborated with the Jack & Jill Foundation to make all of these wonderful things happen for us and to you we also say THANK YOU! We will always have these excellent memories in our hearts and minds that were captured on film thanks to all of you working in concert with one another to make it all come together. We are hopeful that we will have another opportunity to return to California and enjoy other things that we simply didn’t have enough time to get to.
One last thank you to Stephanie for suggesting The Grill Restaurant to us on Saturday. The food was delicious and very well prepared. I especially enjoyed the Butternut squash soup (soothing and very tasty), the well prepared cuts of steak that Ray and I savored and to finish – the “Big Carrot Cake”. Christian really enjoyed the Chicken Marsala dinner. We were all delightfully stuffed when we emerged from the table.